CRM
Customized CRM solutions that maximize customer engagement, deliver sales process efficiency, and promote market and revenue growth.
A 15-year history of providing enterprise-grade solutions and services within the telecom space, including: Vendor Management, Quote to Cash, CRM, Data Analytics, Digital Experience, and Managed Services.
Schedule a DemoPlasma’s long history of developing, implementing, and managing solutions and applications within the telecom space has given us the opportunity to acquire deep insights into many of the unique business and operational challenges faced by telecom companies. These insights allow Plasma to engage with any telecom company from a firm baseline of industry knowledge and experience.
Working in close collaboration with telecom company stakeholders Plasma has delivered solutions and services that have produced competitive advantages throughout a wide range of operational and customer engagement processes.
Customized CRM solutions that maximize customer engagement, deliver sales process efficiency, and promote market and revenue growth.
With over 40 million devices being managed on a global telecom operator’s network— and with that number continuing to accelerate—the client needed a powerful Data Analytics solution that would provide them with all capabilities required to effectively manage that huge volume of devices.
Using Plasma’s technology as the core, Plasma customized and deployed an IoT-based Data Analytics Solution that would fully satisfy the client’s requirements for a technology-driven solution that would meet their current requirements as well as provide the scalability necessary to cope with the forecasted continued growth of the client’s network..
The Plasma Data Analytics Solution has enabled the client to more closely track and monitor the millions of devices on their network as well as to conduct deep analytics on various aspects of device profiles, performance, etc.